there was a recent incident where a Swiggy delivery agent named Rohit Sharma refused to deliver food to a woman named Neha S, who had ordered a vada pav and a roll for her children. The agent allegedly said that he had no time to deliver the order and told her to do whatever she wanted to do. The woman shared her frustration on X, formerly Twitter, and her post went viral. Swiggy responded by issuing a refund and resolving the matter over a phone call
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